{"id":12480,"date":"2025-02-20T11:25:22","date_gmt":"2025-02-20T11:25:22","guid":{"rendered":"https:\/\/premiumoptica.com\/?page_id=12480"},"modified":"2025-05-20T15:57:43","modified_gmt":"2025-05-20T15:57:43","slug":"politika-e-kthimit","status":"publish","type":"page","link":"https:\/\/premiumoptica.com\/en\/politika-e-kthimit\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"<p><\/p><p><strong>POLITIKA E KTHIMIT \u2013 PREMIUMOPTICA L.L.C.<\/strong><\/p><p>P\u00ebrdit\u00ebsuar m\u00eb: Maj 2025<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>1. Q\u00cbLLIMI I POLITIK\u00cbS<\/strong><\/p><p>Kjo Politik\u00eb e Kthimit \u00ebsht\u00eb hartuar p\u00ebr t\u00eb rregulluar kushtet dhe procedurat e pranimit t\u00eb produkteve t\u00eb kthyeshme t\u00eb blera nga platforma B2B e PremiumOptica L.L.C. dhe p\u00ebr t\u00eb mbrojtur interesat legjitime t\u00eb klient\u00ebve tan\u00eb afarist\u00eb, duke respektuar nj\u00ebkoh\u00ebsisht natyr\u00ebn e produkteve oftalmologjike.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>2. T\u00cb DREJTAT E KTHIMIT<\/strong><\/p><p>PremiumOptica ofron mund\u00ebsin\u00eb e kthimit t\u00eb produkteve vet\u00ebm n\u00eb rastet kur:<\/p><ul class=\"wp-block-list\"><li>Produkti ka mosp\u00ebrputhje t\u00eb dukshme me porosin\u00eb;<\/li>\n\n<li>Produkti ka defekt fizik t\u00eb duksh\u00ebm ose \u00ebsht\u00eb d\u00ebmtuar gjat\u00eb transportit;<\/li>\n\n<li>\u00cbsht\u00eb d\u00ebrguar gabimisht artikull tjet\u00ebr nga ai i porositur.<\/li><\/ul><p><strong>Afati i njoftimit:<\/strong> Kthimi lejohet vet\u00ebm n\u00ebse klienti njofton me shkrim brenda <strong>24 or\u00ebve nga pranimi fizik i porosis\u00eb<\/strong>.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>3. PRODUKTET Q\u00cb NUK PRANOHEN P\u00cbR KTHIM<\/strong><\/p><p>Kategorit\u00eb e m\u00ebposhtme t\u00eb produkteve nuk mund t\u00eb kthehen:<\/p><ul class=\"wp-block-list\"><li>Produkte t\u00eb personalizuara sipas k\u00ebrkes\u00ebs s\u00eb klientit;<\/li>\n\n<li>Produkte me afat t\u00eb caktuar p\u00ebrdorimi t\u00eb hapur ose t\u00eb d\u00ebmtuar nga p\u00ebrdoruesi;<\/li>\n\n<li>Produkte q\u00eb jan\u00eb montuar, p\u00ebrdorur ose modifikuar pas pranimit;<\/li>\n\n<li>Produkte t\u00eb porositura n\u00eb baz\u00eb specifikimesh t\u00eb ve\u00e7anta (p.sh. lente t\u00eb personalizuara ose korniza t\u00eb modifikuara);<\/li>\n\n<li>Produkte t\u00eb ekspozuara ndaj kushteve jo t\u00eb p\u00ebrshtatshme p\u00ebr ruajtje.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>4. PROCEDURA E KTHIMIT<\/strong><\/p><ol start=\"1\" class=\"wp-block-list\"><li>Klienti duhet t\u00eb paraqes\u00eb k\u00ebrkes\u00ebn p\u00ebr kthim me shkrim n\u00eb adres\u00ebn: <strong>contact@premiumoptica.com<\/strong>.<\/li>\n\n<li>K\u00ebrkesa duhet t\u00eb p\u00ebrfshij\u00eb:<ul class=\"wp-block-list\"><li>Numrin e porosis\u00eb;<\/li>\n\n<li>Arsyen e kthimit;<\/li>\n\n<li>Fotografit\u00eb (n\u00ebse \u00ebsht\u00eb e aplikueshme);<\/li>\n\n<li>Emrin dhe t\u00eb dh\u00ebnat kontaktuese t\u00eb personit p\u00ebrgjegj\u00ebs.<\/li><\/ul><\/li>\n\n<li>PremiumOptica do t\u00eb verifikoj\u00eb k\u00ebrkes\u00ebn brenda <strong>2-3 dit\u00ebve pune<\/strong> dhe do t\u00eb jap\u00eb udh\u00ebzimet p\u00ebr kthim.<\/li>\n\n<li>Produkti duhet t\u00eb kthehet <strong>i pap\u00ebrdorur<\/strong>, n\u00eb paketimin origjinal, s\u00eb bashku me t\u00eb gjitha materialet p\u00ebrkat\u00ebse brenda <strong>5 dit\u00ebve pune nga pranimi i aprovimit p\u00ebr kthim<\/strong>.<\/li>\n\n<li>Shpenzimet e transportit p\u00ebr kthimin e produktit mbulohen nga klienti, p\u00ebrve\u00e7 rasteve kur kthimi ndodh p\u00ebr faj t\u00eb PremiumOptica.<\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>5. RIMBURSIMI OSE Z\u00cbVEND\u00cbSIMI<\/strong><\/p><p>Pasi produkti t\u00eb jet\u00eb kthyer dhe t\u00eb verifikohet gjendja e tij:<\/p><ul class=\"wp-block-list\"><li>PremiumOptica do t\u00eb ofroj\u00eb <strong>z\u00ebvend\u00ebsim t\u00eb menj\u00ebhersh\u00ebm<\/strong> me nj\u00eb produkt t\u00eb nj\u00ebjt\u00eb ose ekuivalent, kur \u00ebsht\u00eb e mundur;<\/li>\n\n<li>N\u00eb munges\u00eb t\u00eb produktit z\u00ebvend\u00ebsues, do t\u00eb b\u00ebhet <strong>rimbursim i plot\u00eb<\/strong> brenda <strong>30 dit\u00ebve pune<\/strong>, p\u00ebrmes t\u00eb nj\u00ebjt\u00ebs metod\u00eb pagese t\u00eb p\u00ebrdorur gjat\u00eb porosis\u00eb.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>6. KUSHTE T\u00cb VE\u00c7ANTA<\/strong><\/p><ul class=\"wp-block-list\"><li>N\u00eb rastet e kthimeve t\u00eb p\u00ebrs\u00ebritura t\u00eb pajustifikuara nga nj\u00eb klient i nj\u00ebjt\u00eb, PremiumOptica rezervon t\u00eb drejt\u00ebn t\u00eb refuzoj\u00eb shitjet e ardhshme ose t\u00eb pezulloj\u00eb aksesin n\u00eb Platform\u00eb.<\/li>\n\n<li>\u00c7do keqp\u00ebrdorim i politik\u00ebs s\u00eb kthimit mund t\u00eb rezultoj\u00eb n\u00eb p\u00ebrjashtim t\u00eb p\u00ebrhersh\u00ebm nga p\u00ebrdorimi i Platform\u00ebs.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>7. KONTAKTI<\/strong><\/p><p>P\u00ebr \u00e7do k\u00ebrkes\u00eb ose paqart\u00ebsi n\u00eb lidhje me k\u00ebt\u00eb politik\u00eb, ju lutemi kontaktoni:<\/p><p><strong>PremiumOptica L.L.C.<\/strong><br>C\/12 Zija Shemsiu, Ulpiana, 10000 Prishtina, Kosov\u00eb<br>info@premiumoptica.com | +383 46 10 90 90<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><p><strong>Kjo politik\u00eb \u00ebsht\u00eb pjes\u00eb integrale e marr\u00ebveshjes afariste midis PremiumOptica dhe P\u00ebrdoruesit si dhe versioni i fundit do t\u00eb jet\u00eb gjithmon\u00eb i disponuesh\u00ebm n\u00eb Platform\u00eb.<\/strong><\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>POLITIKA E KTHIMIT \u2013 PREMIUMOPTICA L.L.C. P\u00ebrdit\u00ebsuar m\u00eb: Maj 2025 1. Q\u00cbLLIMI I POLITIK\u00cbS Kjo Politik\u00eb e Kthimit \u00ebsht\u00eb hartuar p\u00ebr t\u00eb rregulluar kushtet dhe procedurat e pranimit t\u00eb produkteve t\u00eb kthyeshme t\u00eb blera nga platforma B2B e PremiumOptica L.L.C. dhe p\u00ebr t\u00eb mbrojtur interesat legjitime t\u00eb klient\u00ebve tan\u00eb afarist\u00eb, duke respektuar nj\u00ebkoh\u00ebsisht natyr\u00ebn e [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12480","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/pages\/12480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/comments?post=12480"}],"version-history":[{"count":2,"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/pages\/12480\/revisions"}],"predecessor-version":[{"id":34716,"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/pages\/12480\/revisions\/34716"}],"wp:attachment":[{"href":"https:\/\/premiumoptica.com\/en\/wp-json\/wp\/v2\/media?parent=12480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}